Template letter: contacting your MPs, senators and MEPs
In the digital age, dematerialised games raise new challenges: ownership, preservation, access. Faced with practices that are sometimes abusive, unbalanced CGU, removal of content without notice, games rendered unplayable, one of the most concrete actions remains writing to your representatives. It is an essential democratic step.
Why write to your elected representatives?
- Inform: elected representatives are not always familiar with the specific features of dematerialised video games. A well-documented letter enlightens them.
- Influence: representatives are sensitive to the opinion of their constituents. Your message can carry weight.
- Engage: correspondence can open a lasting dialogue between citizens and elected officials.
Finding your representatives
- Members of Parliament (Assemblée nationale): list by department
- Senators: Senate directory
- Members of the European Parliament (France): search on the European Parliament website
Letter template (to be personalised)
Dear Madam or Sir [Member of Parliament / Senator],
As a video game enthusiast and European citizen, I would like to draw your attention to a worrying development: the dematerialisation of video games is accompanied by an erosion of consumer rights, without any law having decided it.
When a player "buys" a digital game, they acquire only a revocable licence: they can neither resell it, nor lend it, nor bequeath it, and may lose access to it from one day to the next, as shown by the shutdown of The Crew servers in 2024, which rendered unplayable a game that had nonetheless been paid for. The European citizens' initiative "Stop Destroying Videogames", supported by more than 1.2 million citizens, raised the alarm on this point; the European Commission, in its response of 16 June 2026, referred to a mere voluntary code of conduct.
I ask you to champion these issues, in particular within the framework of the future Digital Fairness Act: guaranteeing clear information before purchase, regulating abusive clauses and unilateral contract modifications, providing for "end of life" obligations for online games, and studying a right to resell digital content.
Thank you for the attention given to these matters, and I remain at your disposal.
[Surname, first name, town]
Downloadable templates: version 1 · version 2 · version 3 · version 4
Tip: a personal letter, short and polite, has more impact than a copy-paste. Tell your story as a player.
Official references
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